The Verint® (formerly Mercom) Record-on-Demand Network Interface application (RODNI)
allows individual agents to start and stop
Audiolog™ recordings of their telephone conversations
from their Microsoft® Windows® desktop. Optionally, RODNI can also start and stop recordings of activities on their
computer screen, and allow agents to tag recordings with call specific information.
For more information about Agent-Initiated Recording, please contact us.
